Refund policy

**NO REFUNDS** - EXCHANGE ONLY WITHIN 7 DAYS

You can only exchange for another size of the same item *if we have it in stock.* Otherwise, sales are final.


Exchanges MUST MEET THESE REQUIREMENTS:

  1.  Merchandise must be unworn and unwashed. We cannot accept items that have been damaged, worn, soiled, and without clothing tags. Items must be in a condition suitable for resale. 

  2. Merchandise must have all tags, including any hangtags attached.

  3. Any merchandise marked "Final Sale" cannot be returned

    • ***Non-returnable merchandise include: sale products, bodysuits and accessories.

    • We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear, the smell of fragrances and smoke.

  4. Customer is responsible for shipping fees to send the order back to Opulent Icon

  5. Shipping fees are non refundable.

  6. OpulentIcon.com diligently inspects all items before shipping; therefore, damaged merchandise is unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not be granted an exchange.


**Please include your original packing slip so we know who you are. If you've misplaced your packing slip no worries, you may enclose a note with your full name and/or order number and indicate what size you'd like to exchange the item for. 

If you meet the return/exchange requirements please ship item(s) to:

OpulentIcon.com Returns
269 S Beverly Dr. 1035
Beverly Hills, CA 90212

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

EXCHANGE PROCESSING TIME

Upon receipt of your package, your exchange will be processed within 3-4 business days. You will be notified via email once your new size has shipped.

 

PRICE ADJUSTMENTS

We do not offer price adjustments on previous purchases.